Privacy Policy

1. Information We Collect

At Orvixa, we are committed to collecting only the information strictly necessary to provide you with our services. This may include:

• Contact Data: Name, email address, and phone number (for WhatsApp support).
• Transaction Data: Details about payments made (note: we do not store full credit card numbers — these are processed by our secure payment providers).
• Technical Data: IP address, device type, and service usage data to improve streaming quality and detect abuse.

2. Use of Information

We use your personal data for the following purposes:

• Processing your orders and activating your subscription.
• Providing technical assistance and customer service.
• Sending you important notifications about your service status or renewals.
• Improving our infrastructure and preventing fraud.

3. Data Protection

We implement advanced technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. We use SSL encryption across our entire website to ensure the security of data transmission.

4. Sharing Information with Third Parties

We do not sell or rent your personal data to third parties for marketing purposes. We only share information with trusted service providers necessary to operate our business (e.g., payment processors), who are obligated to maintain the confidentiality of your data.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can configure your browser to reject cookies, but this may limit some functionality of the site.

6. Your Rights

In accordance with GDPR and other applicable privacy laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten") when it is no longer needed for the purposes for which it was collected.